Friday, December 17, 2010

Interview: Eric Itzkowitz

Eric Itzkowitz is a successful, well-rounded Internet Marketer with over 10 years of hands-on experience. Although his dominant skill is SEO and SEO strategy, he has also managed (as an in-house guy) retail affiliate programs, PPC campaigns, email programs and all other aspects of Internet Marketing.

Eric was introduced to affiliate marketing when he created and managed an affiliate program on bCentral in 1999. Sadly, however, he did not pick up on the true potential of affiliate marketing--from the affiliate side—until several years later.

Eric works several hours a week, still holding a fantastic “day-job” and doing his best to push forward on a few personal projects. One worth noting is a WordPress plug-in for affiliate marketers named the PPC Keyword Tracker.

Tell us a little background info about yourself. Where are you from? How old are you? How long have you been making money online?
My name is Eric Itzkowitz. Yes, I caught a whole lot of crap as a child for having such a complex last name.

I am from San Diego having lived here for well over 99% of my life. I was born in Riverside, CA which means I’ll be turning 38 this year. Whatever, I still feel like I’m 24.

I have been making money from various online-related positions and projects since 1999 when I became an intern for a San Diego company who sold corporate due diligence website packages.

Do you have any experience with affiliate marketing? If so, to what extent?
The vast majority of my experience in the affiliate marketing world is from the advertiser side of things. I’ve been managing affiliate programs for mostly small companies since 1999, which was running on what was then named Microsoft’s bCentral.

What accomplishments so far are you the most proud of?
The accomplishment I am most proud of, to date, was coming back from a nearly 2-year bout of unemployment after having been laid-off during the Internet Bubble burst in 2000 and re-finding success online. This experience has definitely made me a much stronger Internet Marketer and teacher, as well.

Next in line would have to be having helped a $300k/mo e-commerce company double their revenue to $600k in less than 6 months then jump to $1MM/mo in less than 2.5 years. Most of the growth was due to a greater presence on the search engines--SEO.

How did you become successful? Why did you choose this career? When did you first realize the full potential in the Internet? When did you first “hit the big time?”
I was able to become successful by not being lazy and thinking outside of the box. I was not afraid to do this thing called Internet Marketing while many close to me thought I was crazy for not securing a “real job.” It’s pretty clear, in my case, choosing the path less traveled was a wise decision.

I actually chose Business/Marketing for a career in the 7th grade. A few years ago my mom showed to me some of my school work and projects from elementary school through middle school. One project, in particular, I had to write about what I wanted to do when I grew up. It was clear I was interested in business from a very young age.

With regard to when I first realized the potential of the Internet, I am sad to say it took a few years since first “getting online” about 1995. If only I would have realized people would be able to sell and buy products…ugggh. It actually makes me a bit sick thinking about it. (:

At any rate, I would say I first realized the true potential of the Internet in 1998 when I enrolled in the first ever offered Internet Marketing class at San Diego State University. Funny enough, this realization still wasn’t enough for me to realize I should be buying domain names. Oh well!

I really don’t think I’ve hit the big time yet, but that might mean something different to each person reading this interview, right? I believe I am destined for something great within the online world, but not yet sure what this will entail. I believe my largest success to date was helping the aforementioned company grow from $300k/mo to over $1MM/mo in about 2.5 years.

What do you think it takes to be successful?
To be successful online or otherwise, takes your blood, tears, sweat equity and networking. More and more, however, I am learning that focus and passion will also give you a much better chance to succeed. Get out there and run with people who can help you succeed.

What have been your biggest failures and frustrations?
My biggest failure has been having not recognizing the value of direct type-in (exact) domain names back in 1995. I literally feel my stomach turn every time I admit to this. I have also accidentally pissed away a few thousand dollars in less than a day by forgetting to uncheck certain check boxes in a Google AdWords campaign.

Oh man… I know I am going to catch a ton of flack for this next comment. Nonetheless, my biggest frustrations almost always lie within programming resources. It is sooooooo incredibly hard to find and retain good programmers who actually write good code and within a specified time-frame.

I also have to mention my frustration with poor executive management teams. Ever worked for a company whose business model changed every day? What about a company who had a freaking killer product you watched die due to miscommunication and utter cluelessness. Yeehaw!

What is the single toughest problem you've had to face, and how did you get through it?
The single toughest problem I have had to face was being unemployed for nearly two years during and after the Internet crash. How could an Internet Marketer find a job? It was very scary times for me. Family and pure optimism got me through this shitty time. Plus, I REALLY hate to fail.

Is there anything that you don’t like to do, that you just hate working on?
I HATE link building! Yeah, I said it! I’ve become a big fan of outsourcing this aspect of SEO. I enjoy creating the strategy and measuring the success, however.

What is the future of marketing?
Mobile is the future… and basically any portable mobile/wireless device. And, with the recent announcement of Google TV, I’d have to say TV-based applications and related advertising models. Facebook and Twitter are not going away anytime soon. And, if I may throw out one for the affiliate marketing community, I’d say Information Products are going to be hot for a long time.

What have you been up to recently? What projects are you working on?
My most recent project is a WordPress plug-in named the PPC Keyword Tracker. I promote this on my personal blog and at the plug-in’s official website.

What problems have you had with those new projects?
Finding time to create and market personal projects is always an issue. I always seem to have a lack of time. I bet that is what most people say. LOL!

Do you think anything particular in your past prepared you for this industry? Your education? Jobs you’ve held before?
Honestly, I would say getting a degree in business and marketing, taking Internet marketing classes at SDSU and getting into the industry early-on helped to prepare me for this industry. Experience plays such a huge part in wall we do.

What are your greatest strengths?
Self-motivation is probably my largest strength. Sure, I have other necessary strengths, but they are worthless if I am not able to get motivated… especially when others are not so motivated.

What are your greatest weaknesses?
For as long as I have been around computers you’d think I’d know everything there is to know about how they work. Not the case. Similarly, I know I could definitely work on my technical SEO knowledge. I know what to look for and how to resolve pretty much any SEO-related issue, but I don’t always know the very best way to handle it from a technical nature. To combat this, I align myself with programmers who do know. (:

What motivates you?
I’d be full of crap if I didn’t mention money as a motivator. It’s how I keep score. Creating jobs, however, is also incredibly motivating. I thoroughly enjoy providing those I know with jobs in and around my world.

What is the best advice you’ve been given and try to apply to your life?
Don’t wait! I used to be a very big procrastinator. I realized that the speed of the Internet is such that if you blink you’re competitors will pass right by and never look back.

Who has impacted you most in your career, and how?
Since the vast majority of my career and success has been around SEO, I would say the big dogs in my industry have helped the most. People like Eric Enge, Eric Ward, Danny Sullivan, Jill Whalen, Aaron Wall, Todd Malioat and yes…even Matt Cutts and others like them have helped; they share a lot and you can learn a lot if you pay attention. I didn’t have anybody in my circle of friends to learn SEO and Internet Marketing from, so following these people through the years has definitely helped in all aspects of what I do as an Internet Marketer.

What kinds of people do you have difficulties working with? Any good stories?
I do not enjoy being around pessimists and snobs. It’s annoying and embarrassing so just stop it! I have stories, but I can’t really discuss them at this time. (:

What are some of your long-term goals? How much is enough? If money was no object, what would you be doing?
My long-term goal is to build my own business and create an awesome work environment for awesome people who just want to kick ass and dominate whatever industry we are in.

To me enough money means being able to work when and how I want… wanting to work and not having to work, per say.

If money was no object, I would definitely do something HUGE for our oceans. I LOVE the Surfrider Foundation and would love to see what I could do to help further their cause.

Where do you want to be ten years from now?
In ten years I would like to be an even more successful Internet Marketer. I want to be married to my gorgeous wife and help my two young kids charge through high school with straight A’s. I’d really like to be living closer to the beach so I could surf every day, and perhaps spend more time practicing jiu-jitsu.

How do you like to spend your free time? What does work-life balance mean to you?
Free time? LOL! I have a three year old and a one month old. I work over 50 hours a week. Actually, I practice jiu-jitsu, go to the gym, surf and hang with family. I know it’s important to have a nice balance of both, but my goals are quite lofty at this point. I want to “dig with the biggest shovel” while I can and hopefully I will be in a place where I can really enjoy the finer things life has to offer—down the road.

If you could go back to being 18, what different career choices would you make?
Honestly, I would not make a different career choice. Once, however, I had wanted to become a Veterinarian.

What is your greatest achievement outside of work? What are some of your unfulfilled dreams?
My greatest achievement outside of work has marrying my wife and starting a family.

Mu unfulfilled dreams are pretty much covered in the “if money was no object” and “where do I want to be in ten years” questions. Aside from these, I just want to be a better person and hopefully be able to provide a better life for those closest to me.

Do you have a Twitter account or Facebook “Like” page?
Twitter: http://twitter.com/ericitzkowitz

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Thursday, December 16, 2010

5 Tips for Using Google Webmaster Tools

Google Webmaster Tools is a free toolset that’s absolutely invaluable for SEO trouble shooting.

It’s pretty simple to set up, you just need to verify that you’re the site owner (there are a number of ways to do this, so just use the one that is best for you) and you’ll have instant access to an abundance of useful information that will help you to improve your website and your search engine optimisation (SEO).

Here are five tips that will get you started:

1. Crawl Stats

Crawl Stats give you information in Google’s crawling activity for the last 90 day period. When you click into this report which is located in Diagnostics, you’ll see three reports:

Pages crawled per day: Overall, it’s a good sign to see this graph going up. Whilst there are peaks and troughs, you’ll be able to see if there is a steady incline, decline or no change at all. Spikes in this report are often due to the introduction of new pages or an increase in inbound links.

Kilobytes crawled per day: This graph should bear some resemblance to the Pages crawled per day graph in terms of the peaks and troughs in the graph.

Time spent downloading a page: This graph will be different from the above two and is likely (hopefully) to not show as many peaks. Peaks on this graph could be a server problem as in the norm, Google should not take very long downloading your pages.

These stats are useful for diagnosing problems and gauging performance issues.

2. Not Found Errors

Not found crawl errors are very useful for usability & SEO. If customers are browsing around your site and finding that links are not taking them anywhere, they’re likely to get annoyed and go elsewhere. This tool (which is accessed on the top right of the dashboard) will identify all not found URLs in your site. Be aware, that this can sometimes be slightly outdated, and Google state:

If you don’t recognize these URLs and/or don’t think they should be accessible, you can safely ignore these errors. If, however, you see URLs listed in the ‘Not found’ section that you recognize and would like crawled, we hope you find the ‘Details’ column helpful in identifying and fixing the errors.

So don’t dwell too much on getting this down to 0 errors in GWT, just use the information to improve site usability.

As well as links from within your site that are leading to a 404, this will also show you links from outside sites that are leading to a 404. This aspect is particularly valuable for SEO. Use this feature in GWT to do is identify the linked to pages within your site that no longer exist and redirect those pages to a real page within your site. This tactic will lead to increased link juice and increased visitors.

3. Meta Descriptions and Title Tags

Google Webmaster Tools will provide you with a list of URLs that have problems in their title tags or Meta descriptions, this list will include duplicates as well as incidences of titles or Meta descriptions that are too long or too short. Go into Diagnostics and HTML suggestions to find this information. Duplicate meta titles, especially can affect your rankings within Google and meta descriptions should be snappy and targeted to each specific page to help CTR of each page on your site.

4. Top Search Queries

Whilst you can get your top search queries out of Google Analytics or whatever analytics tool you use, I particularly like the Webmaster Tools version for the simple reason that it shows your average position within Google as part of the data. This enables you to look at your top search terms by position. The reason this is helpful is that when deciding which keywords to push, I particularly like to focus on the keywords that are currently in positions 2-4 as increases in positions at this level will have the most increased in traffic.

5. Site Links

If your site had a list of links below its Google listing, you can use the sitelink section within Site Configuration to control the links that are shown. You can’t actually tell Google which links to show, but you can block links that you don’t want shown.

These are just a few of the many tools available in Google Webmaster Tools and Google often add new features to this great tool. If you’re not a regular user of GWT, try these features out for size and look around to get used to other features on offer. If you are a regular user of GWT, let us know your favourite features and why.

About the Author: Angie Stewart works at Maginus.com, a multi channel software solutions provider for retail, as part of that Maginus provide ecommerce solutions and online marketing services to support their clients.

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Wednesday, December 15, 2010

SEO Improvement Plan

In the past, SEO has not been a huge part of my make money online strategy. I have a few sites that have great SERPs for some small niches and it's a nice little bit of passive income.

The reason it has not been a huge focus for me is because a lot of my sites were designed to convert as best as possible. I'd pay for traffic so a lot of the normal SEO stuff didn't matter to me.

Now that I have been branching out from JUST affiliate marketing via paid search and other paid traffic methods, I have looked more seriously into SEO.

One cool tool that recently launched is called Lipperhey. Odd name, cool service.

Basically, Lipperhey is an automated tool that analyzes your pages and provides an SEO improvement plan. According to them:

Lipperhey is an online service that uses objective criteria to analyze the quality and searchability of a website by the major search engines.

I tried it out with one of my SEO'd sites and realized that I could still do better...

Results:

The screenshot above is a short little sneak peek into the results of the SEO improvement plan report. Overall, it's really complete, and very detailed. Gave me a lot of ideas on how I can improve. :)

Overall, if you're looking for a quick analysis of your site for free, this is an amazing tool. If you want the full SEO improvement plan, you do have to pay, but for all the information you get, it really seems worth it - $59.

Coupon code For JV Readers

As always, I try to get my readers some sort of deal when I find a service that is useful. You can use the coupon code "yovolk" (lol - without quotes) to get a 10% discount.

And... no, I don't make anything off you subscribing with that coupon code.

I also was given 5 FREE 1 month subscriptions which I want to give away to all of you as a holiday gift. :) To enter to win, comment below and say you want it. I'll give it to 5 people who I recognize (meaning you have commented before, etc).

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Monday, December 13, 2010

New SEO Best Practice: Whining

It appears as if it’s not just the poor businesses in Europe but now sites of all different kinds that have a funny view of Google as a search engine. I say funny because they apparently have decided that in order to get ranked (or retain rankings that they have lost) they need to implement the latest technique in SEO which is complaining about fair treatment from Google.

An article in the Wall Street Journal this past weekend reports

Google Inc. increasingly is promoting some of its own content over that of rival websites when users perform an online search, prompting competing sites to cry foul.

The Internet giant is displaying links to its own services—such as local-business information or its Google Health service—above the links to other, non-Google content found by its search engine.

The complaints are coming from some big players which makes this whole thing all the more interesting.

Those companies say their links are being pushed lower on the results page to make room for the Google sites. Critics include executives at travel site TripAdvisor.com, health site WebMD.com and local-business reviews sites Yelp.com and Citysearch.com, among others.

“There is no denying that today Google is competing [with many websites] for the same Web traffic and the same advertising dollars,” said Jay Herratti, chief executive of CityGrid Media, a unit of IAC/InterActiveCorp. that owns Citysearch and sister sites Urbanspoon.com and InsiderPages.com.

These cries of foul are coming from sites that for years have been getting the bulk of their traffic from Google. Now that Google has made some significant changes in how they present information, especially in the local space, the big sites in the Google index are crying foul. And, rather than work to figure out how Google is doing this and what exactly Google is looking for, they are reverting to the same trick that kids do when they have something taken from them which is to whine.

TripAdvisor LLC Chief Executive Stephen Kaufer said the traffic his site gets from Google’s search engine dropped by more than 10%, on a seasonally adjusted basis, since mid-October—just before Google announced the latest change to the way its search engine shows information about local businesses. TripAdvisor.com, whose top source of traffic is Google, reviews hotels and other businesses frequented by travelers.

OK class, let’s go over this again. Google is a company not a government agency. They can do whatever they want to do and there is literally no basis for anyone to cry foul if they feel they are not being treated the way they should be. Personally, I am glad that Google doesn’t simply serve up a list of information aggregators (most of whom are just glorified directories of some nature really). People go to Google for direct information and being passed off to another source that requires more search to get to the answer is a bad result for a Google user.

For these companies to hold their breath and kick their feet because Google has taken away their search lollipop is absurd. Google is not a government entity that is designed for handouts and ‘fair’ treatment. It’s a business that has done something better than anyone else and as a result most people turn to them for answers. That’s not being a monopoly that’s simply being better than every other competitor. In capitalism, that’s what wins. We are still a capitalist economy and country for now so just stop whining!

Google responded in the article with the following

“We built Google for users, not websites, and our goal is to give users answers,” a Google spokeswoman said in a statement. “Sometimes the most useful answer isn’t ’10 blue links,’ but a map for an address query, or a series of images for a query like ‘pictures of Egyptian pyramids.’ We often provide these results in the form of ‘quick answers’ at the top of the page, because our users want a quick answer.”

Honestly, it’s getting really old to listen to companies treat Google like they actually are owed something from the search engine. They are owed nothing. There is nothing that says that once rankings are achieved they will always remain the same.

I would suspect that there are plenty of smaller TripAdvisor like sites that would love to have a chance to unseat the big sites that rank ahead of them. They get the fact though that sites like TripAdvisor, WebMD, Yelp and Citysearch have distinct advantages over them due to scale and, dare I say, having a better mousetrap. As a result, these larger and more established sites dominate. I don’t hear these big players crying for more fair treatment of their smaller competitors in the search engines, do you?

As I have said on many occasions before this writing, I am not a Google apologist. I don’t get paid by Google. Heck, I literally don’t even know anyone there so there is no other motive I would have to defend the search engine other than the fact that it’s good at what it does. Is there something better out there? Not presently and I think we would all love to see a real competitor to Google rather than the half-assed efforts of the Bing – Yahoo Alliance. The reality is though is that Google works and it works better than anything else at the scale it operates.

For fun, though, let’s just look at how ‘unfair’ Google seems to be to TripAdvisor as an example.

Here is the result for the search term “New York hotel”.

What Google gives me is hotels, just like I asked. Then it shows me TripAdvisor after it lists specific hotels because the TripAdvisor site is not about a hotel but it’s about many hotels and it requires more searching. The searcher now has options. Mission accomplished. Oh and maybe the real problem is that Expedia ranks higher than trip Advisor in the organic space?

Now here are the results for a search for “New York hotel reviews”

Seems to me as if this is the exact right way to represent this result and TripAdvisor has the number one position. Google nailed it.

I am sure there are plenty of examples of search results that are perceived to be skewed but that happens to everyone. That happens to plumbers, lawyers, doctors, coffee shops etc everyday in the SERP’s and guess what: it should. There are no squatter’s rights in the search engines. They are earned and they are earned based on criteria. Just like not everyone can get into Harvard it doesn’t mean Harvard is doing anything wrong they are just doing it the way they see fit. Is it fair? That’s not even important because it is impossible to be fair to everyone. Just get over that idea because it’s not possible.

So if you are having trouble with Google and their way of ranking sites make sure you add to your list of best practices to whine about everything. Many of the big boys seem to be doing it so it must be right. Right?

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